Apple Certified Macintosh Technician (ACMT) certification verifies the ability to perform basic troubleshooting and repair of both desktop and portable Macintosh systems, such as iMac and MacBook Pro. ACMT certification exams emphasize identifying and resolving common Mac OS X problems, and using Apple Service and Support products and practices to effectively repair Apple hardware.
ACMT certification is intended for technicians employed by an Apple Authorized Service Provider (AASP) or Self Servicing Account (SSA), or for persons motivated to demonstrate their knowledge of technician-level service and support skills. For persons not employed by an AASP or SSA, attaining ACMT certification verifies skills and knowledge that may be sought by a prospective employer, such as an Apple Reseller or a self-servicing entity like a school system.
Please note that ACMT certification by itself does not authorize a technician to perform repairs on Apple products. Information on becoming authorized for servicing Apple products can be found at:apple.com/support/programs/
Candidates getting ACMT certified for the first time are required to pass these exams:
Customers who purchase AppleCare Technician Training are provided one full year of online access to the same self-paced training curriculum that Apple provides for its Apple authorized service providers. This easy-to-use, self-paced program includes training materials, diagnostic tools, and extensive information from Apple's own technical library.
Leader-led two-day and five-day courses are also available. Contact an Apple Authorized Training Center for training classes, dates and locations (locator map available here). Mac aficionados, service technicians, and help desk personnel at schools and businesses or others needing in-depth understanding of how Apple systems operate can attend these sessions, which combine lectures, demonstrations, and hands-on lab exercises.
Technicians employed by AASPs and SSPs access the self-paced training materials on Apple's Global Service Exchange. GSX is available to technicians employed by AASPs and SSPs only.