Apple Certified Support Professional 10.5
Are you…
- A help desk professional who supports Mac OS X users or works in a business that uses Mac OS X systems?
- A technical coordinator or power user who manages networks of Mac OS X systems in your organization — for example, a teacher or a technology specialist who manage classroom networks or computer labs?
If so, Apple Certified Support Professional (ACSP) certification is for you. Formerly named Apple Certified Help Desk Specialist (ACHDS), ACSP certification is new for Mac OS X v10.5 Leopard. ACSP verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This certification addresses the technical skills needed by a Mac OS X specialist who works as a support professional or otherwise assists Mac OS X users with technical issues.
Required Exam
- Mac OS X Support Essentials v10.5 Exam (9L0-402)
Recommended Preparation
Due to the considerable number of changes and new features from Mac OS X v10.4 Tiger to v10.5 Leopard, there are no update exams for Tiger to Leopard certifications.ACHDS v10.4 certification is available through 2008.
Benefits of Apple Certification
- Differentiate yourself and your business
- Gain recognition for technical competency
- Build credibility with clients and employers
- Increase visibility and enhance your reputation in a competitive marketplace
- Publicize your certifications on Apple's website, and connect with clients and employers
- Display your personalized certificate and a logo that distinguishes you as an Apple Certified professional
Three Steps to Certification
- Register for a Tech ID.
- Select a location:
- Apple Authorized Training Centers offer Mac OS X exams for their Mac OS X classes, and Pro Apps exams for their Pro Apps classes.
- Prometric Testing Centers (1-888-275-3926) offer all Mac OS X exams, as well as Final Cut Pro Level One.
- Register for and take your exam(s).
How can I prepare for an exam?
How you learn is up to you. Take a class from the experts at an Apple Authorized Training Center, or review the Apple Training and Pro Training Series books.