The Apple Certified Support Professional (ACSP) certification is for the help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users. ACSP certification verifies that you understand macOS core functionality and that you can configure key services, perform basic troubleshooting, and support multiple Mac users.
The macOS Support Essentials exam is computer based and offered at Apple Authorized Training Providers (AATP) locations worldwide.
Apple Certified Professional certifications are for individuals using the iWork suite of applications (Pages, Numbers, and Keynote). One or all of these certifications distinguish the learner as a skilled user and provide a competitive edge in today’s ever-changing job market.
The Pages, Numbers, and Keynote exams are separate, computer-based exams offered at AATP locations worldwide.
The Apple Certified Associate—Mac Integration certification is for IT professionals, resellers, systems integrators, and consultants who are selling or integrating Mac computers into a Windows environment. This certification verifies that you understand the different ways to integrate a Mac within a Windows or other standards-based network. It also covers the seamless way that macOS users can work with Windows apps and files.
The Mac Integration Basics exam is computer based and may be taken from any location with a cable, DSL, or broadband connection. See the Mac Integration Basics course description page for complete exam information.
Apple Certified Professional certifications are for the creative professional using Final Cut Pro X or Logic Pro X. These certifications distinguish the learner as a skilled user, and provide a competitive edge in today’s ever-changing job market.
The Final Cut Pro X and Logic Pro X exams are computer based and offered at AATP locations worldwide.
Apple Certified Mac Technician (ACMT) and Apple Certified iOS Technician (ACiT) certifications are for technicians who work at or want to work at Apple-authorized service facilities. These certifications verify that you understand operational safety and have the skills to repair and troubleshoot iOS and/or macOS devices.
Successful completion of the exam(s) doesn't mean that Apple has authorized you to perform repairs or to conduct business directly with Apple or on Apple's behalf. Instead, you are certified to work for a company or facility that is authorized to provide such services.
Go to the relevant course description for a list of recommended preparatory materials.
If you prefer hands-on classroom learning, check the course schedule for a list of courses available at Apple Authorized Training Providers (AATPs) worldwide.
If you are new to the Mac, you may want to review the tutorials on the Apple Support website.
If you do not pass an exam, you may retake the exam after seven (7) twenty-four (24) hour periods have passed from the completion of your last attempt. Retakes must be completed by the specified deadline as indicated in the certification offer.