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Updates

Registration for new Apple exams based on iOS 17, iPadOS 17, and macOS Sonoma is open.

No prerequisite is required to take the Apple Deployment and Management exam.

A $50 recertification discount is automatically applied during exam registration for any candidate who has earned the certification. This discount applies to the exam and retake attempts as long as the candidate’s certification hasn’t expired.

Support and Deployment Training

Whether you're getting started in a help desk role or managing devices for an organization, the IT track prepares you with tutorials and exercises that cover the core concepts required for these roles. Get started with foundational content to support Apple devices in organizations, then continue with advanced content about deploying and managing Apple devices at scale.

Apple Device Support

This course introduces you to the skills, tools, and knowledge you need to support and troubleshoot Apple devices in a large organization as a level 1 or 2 help desk professional.

To get the most from this course, read the articles and their associated linked resources, and complete the tutorials.

Prepare for the exam

This exam tests your understanding of the skills, tools, and knowledge you need to support and troubleshoot Apple devices in a large organization as a level 1 or 2 help desk professional.

This exam covers iOS 17, iPadOS 17, and macOS Sonoma.

To prepare for this exam, complete the course, review the learning objectives, and practice with the sample questions.

This guide is available in English. It will be available in Chinese (Simplified), Canadian French, French, German, Japanese, and Spanish by March 1, 2024.

View the Exam Preparation Guides

Get certified

When you pass the Apple Device Support exam, you earn the Apple Certified Support Professional digital badge. Share it on your preferred professional networking site and use it to promote your achievement.

Learn more

Get started

Review the course and exam preparation guide, take the exam,
then earn the badge and share it with the world.

View course Schedule exam
Apple Deployment and Management

This course introduces you to the tools, services, and best practices you need to deploy, secure, and manage Apple devices at scale in large organizations.

To get the most from this course, read the articles and their associated linked resources, and complete the tutorials.

Prepare for the exam

This exam tests your understanding of the tools, services, and best practices you need to deploy, secure, and manage Apple devices at scale in large organizations.

This exam covers iOS 17, iPadOS 17, and macOS Sonoma.

To prepare for this exam, complete the course, review the learning objectives, and practice with the sample questions.

This guide is available in English. It will be available in Chinese (Simplified), Canadian French, French, German, Japanese, and Spanish by March 1, 2024.

View the Exam Preparation Guides

Get certified

When you pass the Apple Deployment and Management exam, you earn the Apple Certified IT Professional digital badge. Share it on your preferred professional networking site and use it to promote your achievement.

Learn more

Get started

Review the course and exam preparation guide, take the exam,
then earn the badge and share it with the world.

View course Schedule exam
Mac Security Compliance

The volume helps IT professionals develop a security strategy for Apple devices and use the macOS Security Compliance Project (mSCP) to meet compliance requirements for Mac computers.

To get the most from this course, read the articles and their associated linked resources.

Get started

Review the Mac Security Compliance volume.

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Apple Business Essentials

This course covers everything that an IT professional would need to know about Apple Business Essentials, including device management, 24/7 support, and cloud storage, so you can easily manage every user's iPhone, iPad, and Mac in your small business—every step of the way.

Get started

Review the course, and get started with Apple Business Essentials.

View course